igkbet is committed to protecting the privacy and personal data of every registered user on our platform. This Privacy Policy explains in clear terms what personal information we collect, why we collect it, how it is stored and used, and the rights you hold with respect to your own data. Please read this document carefully before using the igkbet platform.
This Privacy Policy (the "Policy") is published by igkbet, the operator of the online sports betting and live casino platform accessible at https://igkbet.cam (the "Platform"). References in this Policy to "igkbet", "we", "us", or "our" refer to the operating entity responsible for the Platform. References to "you", "your", or "User" refer to any individual who accesses, registers on, or otherwise uses the Platform.
igkbet is committed to the responsible handling of personal data in accordance with applicable data protection legislation, including the Personal Data Protection Act 2010 (PDPA) of Malaysia and any other relevant data protection frameworks applicable to our operations. This Policy sets out our practices with respect to the collection, use, storage, disclosure, and protection of your personal information.
By accessing the Platform, registering an account, or making a deposit, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the Platform and contact our support team to request account closure.
Scope: This Policy applies to all personal data collected through the igkbet website, mobile-optimised interface, live chat support, email communications, and any other channel through which you interact with the igkbet platform or team.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
igkbet collects personal data necessary to provide a secure, compliant, and high-quality betting and gaming experience. The categories of personal data we may collect include the following:
Full legal name, date of birth, nationality, and government-issued identification number (e.g., MyKad number or passport number).
Email address, Malaysian mobile phone number, and residential address — including city (e.g., Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya).
Deposit and withdrawal transaction records, payment method details (e.g., Touch 'n Go eWallet, Maybank account reference, DuitNow ID), and account balance history.
Betting history, game preferences, wager amounts, wins and losses, live casino session data, and sports markets accessed (e.g., Liga Super Malaysia, EPL, UFC).
IP address, browser type and version, device identifiers, operating system, screen resolution, referring URL, and time-zone settings.
Pages visited, features used, session duration, click-stream data, search queries on the Platform, and interaction patterns with promotions and notifications.
Copies of government-issued photo identification, proof of residential address, and where required, source-of-funds documentation submitted during verification.
Records of live chat transcripts, email correspondence, and support ticket content submitted through any igkbet communication channel.
igkbet collects your personal data through the following means:
igkbet processes your personal data only for specified, explicit, and legitimate purposes. The following table sets out the primary purposes for which we process personal data and the corresponding data categories involved:
igkbet processes your personal data on the following legal bases, as applicable under the Personal Data Protection Act 2010 (PDPA) of Malaysia and other relevant frameworks:
igkbet does not sell, rent, or trade your personal data to third parties for their own commercial use. However, we may share your personal data with the following categories of recipients in connection with the operation of the Platform:
Third-Party Data Processors: All third parties to whom we disclose personal data are required to process such data in accordance with our instructions, applicable data protection law, and their own contractual obligations to igkbet. We do not permit any third-party processor to use your personal data for their own independent purposes.
igkbet retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention principles apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our internal data lifecycle management procedures. Where data cannot be immediately deleted due to technical constraints, it will be securely isolated and restricted from active processing until deletion is completed.
igkbet implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes:
While igkbet takes all reasonable steps to protect your personal data, no electronic transmission or storage system can be guaranteed to be entirely secure. You are responsible for maintaining the security of your own account credentials. Please review our account security guidance in the Terms and Conditions.
igkbet uses cookies and similar tracking technologies to enhance the functionality of the Platform, maintain your session state, analyse usage patterns, and deliver a more personalised experience. The categories of cookies we deploy are as follows:
You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or alert you when cookies are being set. Please note that disabling certain cookies may affect the functionality and performance of the Platform. igkbet does not use cookies to display third-party advertising on our Platform.
As a User of the igkbet Platform, you hold certain rights in respect of your personal data under applicable data protection law, including the PDPA 2010. igkbet is committed to facilitating the exercise of these rights in a timely and transparent manner. Your rights include the following:
You have the right to request a copy of the personal data igkbet holds about you. We will respond to verified access requests within a reasonable period, typically within thirty (30) days.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. You can update basic contact details directly from your account settings.
In certain circumstances, you may request the deletion of your personal data. Please note that we may be required to retain certain data for legal, regulatory, or audit purposes even following an erasure request.
You may request that we restrict the processing of your personal data in specific circumstances — for example, while a dispute regarding the accuracy of your data is resolved.
Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out prior to withdrawal.
You may opt out of receiving marketing communications from igkbet at any time by updating your communication preferences in your account settings or by contacting our support team.
To exercise any of the above rights, please contact our support team via live chat or email at [email protected]. We may require verification of your identity before processing a rights request to protect against fraudulent or unauthorised submissions.
The igkbet Platform is strictly intended for use by adults aged 21 years and above. igkbet does not knowingly collect or process personal data from individuals under the age of 21. All registration attempts are subject to age verification, and accounts where the registered User is found to be under 21 will be immediately suspended pending investigation.
If you become aware that a minor has registered an account on the igkbet Platform or that personal data of a minor has been submitted without appropriate parental consent, please contact us immediately at [email protected]. We will take prompt steps to investigate and, where confirmed, to delete any personal data of the minor and close the associated account.
21+ Policy: igkbet is committed to preventing underage gambling. Our age verification procedures are applied to all new accounts, and we reserve the right to conduct additional age and identity checks at any time. Any winnings accrued by a User subsequently found to be under the minimum age will be forfeited.
igkbet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or operational requirements. When material changes are made, we will update the "Last Updated" date at the top of this Policy and, where appropriate, notify registered Users via the email address associated with their account or through a visible notice on the Platform.
We encourage you to review this Privacy Policy periodically to remain informed of how igkbet handles your personal data. Your continued use of the Platform following the publication of any revised Policy constitutes your acceptance of those revisions. If you object to any change, you may close your account in accordance with the process described in our Terms and Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by igkbet, please contact our Data Protection team through the following channels:
For matters relating specifically to the exercise of your data rights under the PDPA or other applicable legislation, please include a clear description of your request, your registered account details, and a copy of a valid government-issued identification document to facilitate identity verification.
A plain-English overview of the six core privacy commitments igkbet makes to every registered Malaysian player on our platform.
Every piece of data transmitted between your device and igkbet is protected with 256-bit SSL/TLS encryption — the same standard used by major financial institutions worldwide.
igkbet never sells, rents, or trades your personal data to third parties for marketing purposes. Your information is shared only with partners who help us operate the platform and comply with the law.
igkbet processes personal data in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a Malaysian user are respected and upheld at all times.
Access, correct, delete, or restrict your personal data at any time. Withdraw marketing consent, opt out of communications, and manage your preferences directly from your account settings.
We retain your data only as long as legally required or operationally necessary. After applicable retention periods expire, data is securely deleted or anonymised following our internal data lifecycle procedures.
Our support team is available around the clock to handle data access requests, rectification queries, and privacy concerns. We commit to acknowledging formal requests within two business days.
If you have any questions about how igkbet collects or uses your personal data, our 24/7 support team is ready to help. You can also review our Terms and Conditions or visit our FAQ for further guidance.
For players aged 21 and above only. Please gamble responsibly.